Our team

Elm Lodge Residential & Nursing Home values are to be:

Compassionate

Accepting 

Respectful, and striving to always deliver

Excellent CARE

We achieve our high standards of care due to our dedicated friendly team of professionals. 

Over the past three years we have been Award Winners at the Great British Care Awards.

In 2023 we were National finalists at The Great British Care Awards with one of our carers winning the regional finals for Care Newcomer [East England winner, 2023], and Tayvanie, Managing Director, for Outstanding Contribution to Social Care [London winner, 2023]. 

We are very proud of our wonderful team, they are all winners to us!

Our Home Manager:

Francesca has dedicated the past 18 years to working in health and social care, driven by a lifelong passion for supporting people to live fulfilling and meaningful lives. 

Her journey began in 2008 when she volunteered at her nephew's specialist learning disability school, where she witnessed first-hand the positive impact that compassionate, specialist support can have on individuals and families.

Inspired by her own family's experiences, including growing up with a father whose additional needs were never formally recognised, Francesca developed a deep understanding of the importance of person-centred care. 

Seeing the transformative difference that the right support made following her nephew's diagnosis further strengthened her commitment to the profession.

In 2014, Francesca qualified as a Registered Learning Disabilities Nurse and has since built a successful career leading high-quality care services. 

Today, as Registered Manager at Elm Lodge, she combines her clinical expertise with a passion for dementia care, striving to create a home where every resident can thrive, maintain their independence, and enjoy outstanding life enrichment.

Francesca's passion is; 

Dementia care and supporting people to have outstanding life enrichment 

What is Francesca's motto;

Be kind