Our team

Elm Lodge Residential & Nursing Home values are to be:

Compassionate

Accepting 

Respectful, and striving to always deliver

Excellent CARE

We achieve our high standards of care due to our dedicated friendly team of professionals. 

Over the past three years we have been Award Winners at the Great British Care Awards.

In 2023 we were National finalists at The Great British Care Awards with one of our carers winning the regional finals for Care Newcomer [East England winner, 2023], and Tayvanie, Managing Director, for Outstanding Contribution to Social Care [London winner, 2023]. 

We are very proud of our wonderful team, they are all winners to us!

Francesca has dedicated the past 18 years to working in health and social care, driven by a lifelong passion for supporting people to live fulfilling and meaningful lives. 

Her journey began in 2008 when she volunteered at her nephew's specialist learning disability school, where she witnessed first-hand the positive impact that compassionate, specialist support can have on individuals and families.

Inspired by her own family's experiences, including growing up with a father whose additional needs were never formally recognised, Francesca developed a deep understanding of the importance of person-centred care. 

Seeing the transformative difference that the right support made following her nephew's diagnosis further strengthened her commitment to the profession.

In 2014, Francesca qualified as a Registered Learning Disabilities Nurse and has since built a successful career leading high-quality care services. 

Today, as Registered Manager at Elm Lodge, she combines her clinical expertise with a passion for dementia care, striving to create a home where every resident can thrive, maintain their independence, and enjoy outstanding life enrichment.

Francesca's passion is:

Dementia care and supporting people to have outstanding life enrichment 

What is Francesca's motto:

Be kind

Eric has worked as a nurse in the care sector since 2010 (6 years in Ghana, before relocating to England),  and over the years, he has developed a deep appreciation for the impact compassionate support can have on individuals’ lives. Working across health and social care services has allowed him to learn, grow, and share experiences with wonderful colleagues and residents. He is grateful to be part of such a supportive team where we all strive to make a positive difference together.

Eric is committed to supporting the entire team to achieve outstanding standards of care. Promoting excellence in nursing practice and encouraging continuous improvement is important to him, Eric believes we should never rest on our laurels. Fostering a positive, inclusive culture where residents, families, and colleagues feel valued and respected is something Eric genuinely looks forward to every day. Eric always welcome feedback and open communication, as he believes we achieve the best outcomes when we work together.

Eric's passion is:

Eric is truly passionate about delivering the highest standard of person-centred care. It brings him joy to value and support people, helping them achieve the best possible outcomes. Creating meaningful interactions that enhance wellbeing and quality of life is at the heart of everything he does. For example, seeing a resident smile after a group activity or hearing about their life stories reminds me daily why he chose this profession.

Eric's motto is:

Always show care and respect and you can't go wrong.